millions

have used MYMUG products

What about YOU?

Our story began in 1991 on our kitchen table trying out our first screen print decal. Without any ceramic experience and limited capital, we dreamt of carving a niche in the ceramic industry. From 2 employees we rapidly scaled because of our localized production and product quality and gradually, we brought in state-of-the-art kiln to support our orders.

Fast forward 30 years, MyMug Malaysia has produced millions of ceramic mugs and plates to our corporate and hospitality clients. As we strive to be the leading ceramic tableware producer in Malaysia, we shall continue to provide quality products and the very best customer experience for Malaysia.

OUR MISSION

MyMug Malaysia is committed to deliver food-safe quality ceramic products with custom designs backed by exceptional customer services and meeting your budget and expectations.

WHY MYMUG

MyMug Malaysia offers a complete solution of personalized design of ceramic tableware as corporate gifts or food service wares by:

1 – QUALITY PRODUCTS – Since 1991, we have been in ceramic tableware decoration and we have been producing consistent quality wares which comes with food-safe quality, lasting prints that doesn’t fade and microwave safe.

2 – READY STOCK – We carry ready stock of blanks from our catalogue to quicken the production lead time.

3 – VARIETY – Our stock consists of a wide variety of ceramic table wares and accessories in different sizes, shapes and colours to match any theme or event that you need.

4 – RAPID QUOTE – You can get an instant quote from our website but for more sophisticated designs that you need a confirmed quote, you can reach us via:

Email:sales@mymug.com.my

WhatsApp: +60126759622

You will get a quote within 60 minutes.

5 – ARTWORK STUDIO – We offer artwork services to amend your existing artwork, add additional details or redraw your logo into a print-ready format.

6 – IN-HOUSE PRODUCTION – Production are based in-house from printing of decals to kiln firing to ensure consistent quality.

7 – PACKAGING – We provide individual gift packaging in corrugated boxes to prevent breakages and we are able to arrange for custom print packaging boxes when there is a need.

8 – PROMPT DELIVERY -Our standard delivery lead time is fixed in our quotation copy but you can always request for an earlier date if you need one.

9 – TRANSPORT: We charge a minimum transport charge for small orders but for bigger orders, our transport charges are free-of-charge.

10 – AFTER SALES-SERVICE – Our commitment to your order goes beyond our deliveries. We do not close your order until you have confirmed that our products received are satisfactory.

Since the day MyMug begins in 1991, we aspire to provide you a lasting quality and value in our products and a wonderful customer experience every time our paths crossed.